This position is dedicated to Fuels and Lubes Wholesale and Retail Business (SD module IS-Oil &Gas). The SAP Order-to-Cash Expert is working in an Agile team on prioritized work items, responding to problem tickets and service requests made by customers / business partners. In addition to base support, the business work groups provide consultation and design services in response to requests for enhancements and projects to the OTC process, perform unit / acceptance testing and coordinate the IT and change management activities for the requested enhancements and projects.
Tasks
- Work in a local Scrum team, part of a global organization
- IT contact point to provide system trouble shooting & solutions to users
- Implementation and maintenance of system & application enhancement, small work items and projects
- Participate in extra assignments as opportunity arise i.e., safety, control, etc.
- Consult users and business partners, coordinate with internal and 3rd party developers
- Help us solve / implement complex problems and business requests
- Act as a mentor for the team
Requirements
- 5+ years of experience in the below skillsets
- SAP OTC/SD knowledge
- Application Support
- General SAP (including testing)
- General MS Office tools
- Fluent English written and verbal skills
- ABAP Development
- Familiarity with IS-Oil
- Agile practices (as life cycle methodologies)
- General Logic Diagrams
- Application Design
- Proven interest & strong passion to customer experience and develop technical skills.
- Ability to operate in a global team
- Strong interpersonal and presentation skills
- Good communication and English proficiency
- Knowledge in business process
Plus information
- Home working flexibility: 5 days from the office (Flex Your Day program applies)
- On Call Details: On Call in European time zone during the day (8-4 or 9-5, 7 days per week – no night shifts)