Case Study: IT Staff Augmentation for Deutsche Telekom

Software development, business analysis, testing, operations

Client Overview

Deutsche Telekom IT Solutions (former IT Services Hungary) is a subsidiary of the German telecom giant.

Company history:

  1. 1
    2006: IT Services Hungary is founded as a member of the T-Group
  2. 2
    2010: ITSH becomes the largest ICT employer in Hungary with over 2,000 employees.
  3. 3
    2014: ITSH was chosen as "Employer of the year" with over 3,500 employees.
  4. 4
    2022: The number of employees has exceeded 5,000 people.
Bluebird Case Study - Deutsche Telekom logo

The Challenge

Deutsche Telekom IT Solutions (former ITSH) faced a critical challenge: efficiently scaling their IT development capabilities to meet the demands of a significant German-Hungarian intergovernmental agreement (>300,000,000 Eur) and delivering large amounts of software development projects on time.

Bluebird's Solution

We assisted our client in obtaining the necessary number of senior IT professionals to complete IT projects on time and with high quality. Bluebird's IT professionals assigned to our client's projects added significant value to our client by increasing the number of experienced and senior resources available for software design, development, and testing.

Over time, we delivered over 250,000 engineering hours, involving software development, business analysis, testing, and operational support, billed monthly with no additional expenses.

Our IT Staffing projects' scope included the following:

  1. 1
    Software Development: Java, JavaScript, C/C++, ABAP
  2. 2
    Consulting: Business Analysis, System Analysis, SAP, ERP
  3. 3
    Testing: Manual, Automated
  4. 4
    Support: 3rd Level
  5. 5
    Operations: System Management



Deutsche Telekom IT Solutions (former IT Services Hungary)

Member of the Telekom Group group
Number of employees over 5,000
Annual revenue surpassing USD 115 million

Service provided by Bluebird:

IT Staff Augmentation


> 250,000 engineering hours


Software development, business analysis, testing, operations

Billing method:

Daily rate, monthly billing

Other Expenses:



1. Review of open IT positions (technology, project timeline, staffing)
2. Shortlisting suitable IT specialists by Bluebird

3. Interviewing the candidates by Bluebird
4. Presenting candidate CVs to the client
5. Client-side interviews, selection of IT professionals
6. Project start
7. Monthly billing based on completed engineer hours