Our client is a global IT supporter that provides infrastructure services, information security and global/corporate application support.
We are looking for a Business Information Analyst who will work closely with the Identity Access Management teams and business units across the company.
Responsibilities
- Administer and maintain SaaS HR applications ensuring optimal performance and availability. Applications include but are not limited to Workday, WeLearn, O.C. Tanner, Gloat, and other related HR applications. Some experience in working with applications in these domains is preferred.
- Collaborate with HR and IT teams to gather requirements and implement new systems and enhancements.
- Provide technical support and troubleshooting for HR applications, resolving issues promptly.
- Configure and customize HR applications to meet business needs
- Ensure data integrity and perform regular audits of HR systems.
- Develop and maintain custom reports and dashboards.
- Manage user access and security roles within HR applications.
- Stay updated with the latest features and updates of the SaaS HR applications, assessing their impact on existing processes.
- Conduct training sessions for end-users as needed and create documentation.
- Participate in system upgrades, testing, and implementation of new HR applications.
Qualifications
- Bachelors degree in Information Technology, Computer Science, Human Resources, or a related field, or 3 years equivalent work experience.
- Strong understanding of HR processes and systems.
- Excellent problem-solving skills.
- Strong verbal and written English communication skills.
- Ability to work independently and as part of a globally distributed team.
- Ability to juggle multiple competing priorities.
- Experience with HR applications such as Workday, SAP SuccessFactors, or Oracle HCM is a plus.
Preferred Qualifications
- Problem-solving skills
- The ability to stay motivated and focused without direct supervision is crucial.
- Time management or ability to prioritize tasks and manage time effectively
- Adaptable and flexible to new tools and processes.
- Creative with the ability to think outside the box
- Strong analytical and communication skills
- Attention to details
- Taking ownership and responsibility
What they offer
- Competitive salary
- Comprehensive health package
- Brand new office at an excellent location
- Hybrid working
- Opportunities for growth and advancement
- A highly people-centric, positive, and supportive work environment