A Software Engineer is an essential role within the Support and Change team, focused on maintaining the integrity and reliability of software applications. This role plays a crucial part in addressing and solving technical issues that arise, ensuring that customers receive prompt and effective solutions to their problems
What you will be doing on a daily basis:
- Supporting and maintaining existing systems within the Support and Change department
- Collaborating on Change projects and contributing to the delivery of high-quality bespoke software solutions
- Assisting in understanding and refining requirements with the client and the engineering team
- Supporting the smooth transition of new projects into the Support and Change department by working with the project team
- Using our partners support helpdesk to identify issues or change requests, updating ticket statuses, and communicating updates to clients.
- Investigating support tickets with guidance, including identifying whether the issue is related to data, infrastructure, bugs, or change requests
Skills and requirements:
- 3+ years of experience in a Software Developer role
- Good problem-solving skills, with the ability to identify the root cause of technical issues and follow appropriate steps to resolve them
- Foundational knowledge of computer software and the ability to follow technical instructions
- Strong customer service skills, with the ability to respond promptly and professionally to client enquiries
- Effective communication skills, including the ability to explain technical issues to non-technical users
- Good organisational skills to manage tasks and meet deadlines
- Good debugging and profiling skills, particularly in database-centric systems
Tech we use:
- NET framework/core
- C#
- ASP.NET MVC and WebAPI
- HTML5/CSS 3
- Javascript front end frameworks/libraries such as Vue.js, React, Knockout, JQuery
- Component libraries Syncfusion, Telerik
- SQL Server/SQL Azure RDBMSs
- Entity Framework ORM
- Mobile development with Xamarin
- Automated testing with xUnit, Load testing with jMeter
What can we offer?
- Private Health Insurance provided by UNIQA
- Charity Day
- Birthday day off
- Udemy
- Dog-friendly offices
- Social events throughout the year
- Offline and online team-building activities
- Cake for yourbirthday
- We offer flexible working hours and a hybrid working model We are a remote-first company, but youre always welcome to visit our offices in Budapest or Szeged.