The average senior ServiceNow developer salary in the United States is $168,000. Check out our latest ServiceNow salary guide.
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Quick Summary (US) Based On Glassdoor Data - 09/29/2024
In our blog post, the term "salary" refers to the base salary plus any additional pay, such as a bonus or commission.
Senior ServiceNow Developer salary - low:
$137,000
Senior ServiceNow Developer salary - average:
$168,000
Senior ServiceNow Developer salary - high:
$208,000
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What is a ServiceNow Developer?
A ServiceNow Developer designs, configures, and manages applications built on the ServiceNow platform. Their role is crucial for organizations looking to automate workflows, improve service delivery, and ensure seamless IT operations.
Their day-to-day tasks typically include:
Because of its powerful capabilities, ServiceNow has become an essential tool for many large companies, especially in IT service management (ITSM), security operations, customer service management, and HR services.
The increasing reliance on ServiceNow for workflow automation has made the developer's role indispensable. With this in mind, it’s no wonder ServiceNow Developers command competitive salaries in the USA.
Key Skills Required for a ServiceNow Developer
To excel in the role of a ServiceNow Developer, mastering a blend of technical and soft skills is essential. These skills not only determine job performance but also influence salary negotiations. The more proficient a developer is, the better their compensation package is likely to be.
1. Core Technical Skills
- 1ServiceNow Scripting (JavaScript): Mastering JavaScript is critical for developing custom scripts on the ServiceNow platform.
- 2REST and SOAP Integration: Familiarity with APIs and integration techniques is crucial for connecting ServiceNow with external systems.
- 3Database Management: Understanding SQL and databases helps developers manage ServiceNow data effectively.
- 4HTML/CSS: These front-end technologies allow developers to customize the ServiceNow user interface.
2. Certifications
Certifications also play a pivotal role in salary growth. Key certifications include:
- 1Certified System Administrator (CSA)
- 2Certified Application Developer (CAD)
- 3Certified Implementation Specialist (CIS)
Soft skills such as problem-solving, communication, and project management are equally important in navigating complex projects and interacting with team members.
Why ServiceNow Developers are in Demand
ServiceNow’s rapid expansion and adoption by major corporations have fueled the demand for developers proficient in this platform. From its humble beginnings as an ITSM tool, ServiceNow has evolved into a platform-as-a-service (PaaS) that serves various sectors like HR, customer service, and security.
Some of the factors contributing to the high demand for ServiceNow Developers include:
- 1Cloud-based IT solutions: As companies increasingly move to cloud services, ServiceNow’s capabilities in this area make it highly desirable.
- 2Digital transformation: Organizations globally are seeking to digitize workflows, and ServiceNow provides robust tools for automation.
- 3IT Service Management (ITSM) dominance: ServiceNow is a market leader in ITSM, used by over 6,000 organizations, including many Fortune 500 companies.
All these factors make the role of a ServiceNow Developer essential to modern IT strategies, further driving up salaries and job security.
Factors Affecting Senior ServiceNow Developer Salary
Some of the crucial factors that affect the Senior ServiceNow Developer salary are:
Years of Experience
Experience is one of the most significant factors affecting the salary of a Senior ServiceNow Developer. As a general rule, the more experience one has, the higher their earning potential.
Location
The geographical location plays a crucial role in determining the salary of a Senior ServiceNow Developer. In larger cities and tech hubs, such as San Francisco and New York, salaries tend to be higher than in smaller cities or rural areas.
Industry
Another significant factor that can impact the salary of a Senior ServiceNow Developer is the industry in which they work. Industries such as healthcare, finance, and technology tend to pay higher salaries compared to other industries.
Certifications
Speaking of certifications, obtaining additional certifications can significantly impact the salary of a Senior ServiceNow Developer.
Average Senior ServiceNow Developer Salary in the US
In the United States, the average salary for a Senior ServiceNow Developer is around $137,000 to $208,000 per year. However, this number can vary widely based on different factors such as industry, experience level, and location.
ServiceNow Developer Salary by Experience Level
Experience level is an essential factor that can significantly influence the salary of a ServiceNow Developer in the United States. As a ServiceNow Developer's expertise and knowledge grow, their earning potential also increases.
- 1Junior ServiceNow Developers with more than one year of experience can expect to earn an average salary ranging from $88,000 to $142,000 per year, with an average annual salary of $111,000.
- 2Mid-level ServiceNow Developers' avegare yearly salary is $131,000 with a range between $108,000 and $162,000.
- 3Senior ServiceNow Developers from at least five years of experience can expect to earn an average salary ranging from $137,000 to $208,000 per year.
It's important to note that these salary estimates are based on national averages and can vary depending on the specific location and industry.
Senior ServiceNow Developer Salary by Location
Location plays a significant role in determining the salary of a Senior ServiceNow Developer. In general, larger cities tend to offer higher salaries due to the higher cost of living. However, some regions within the United States offer higher salaries than others, even in smaller cities.
Senior ServiceNow Developer Salary by City
City in the USA | 25th Percentile | Average | 75th Percentile |
|---|---|---|---|
San Jose, CA | $181,000 | $218,000 | $268,000 |
New York, NY | $159,000 | $196,000 | $246,000 |
Seattle, WA | $158,000 | $191,000 | $233,000 |
Boston, MA | $153,000 | $183,000 | $223,000 |
Boulder, CO | $142,000 | $170,000 | $206,000 |
Philadelphia, PA | $135,000 | $164,000 | $200,000 |
Atlanta, GA | $136,000 | $161,000 | $195,000 |
Austin, TX | $136,000 | $161,000 | $195,000 |
Raleigh, NC | $135,000 | $160,000 | $192,000 |
Chicago, IL | $134,000 | $159,000 | $192,000 |
Miami, FL | $120,000 | $152,000 | $195,000 |
Huntsville, AL | $119,000 | $144,000 | $176,000 |
* last updated: 09/29/2024 - source of data: Glassdoor
Senior Servicenow Developer Salary by State
State | 25th Percentile | Average | 75th Percentile |
|---|---|---|---|
California | $168,000 | $204,000 | $254,000 |
New York | $151,000 | $186,000 | $233,000 |
Washington | $150,000 | $183,000 | $225,000 |
Massachusetts | $150,000 | $178,000 | $215,000 |
Colorado | $138,000 | $165,000 | $201,000 |
Georgia | $129,000 | $157,000 | $192,000 |
Florida | $126,000 | $156,000 | $195,000 |
North Carolina | $129,000 | $156,000 | $191,000 |
Texas | $130,000 | $156,000 | $190,000 |
Illinois | $130,000 | $154,000 | $184,000 |
Alabama | $117,000 | $148,000 | $190,000 |
Pennsylvania | $121,000 | $148,000 | $182,000 |
* last updated: 09/29/2024 - source of data: Glassdoor
If you're considering relocating for a higher salary, be sure to research the cost of living and other factors specific to the region you're considering.
Senior ServiceNow Developer Salary in the Financial Services Industry
Fintech companies, driven by disruptive technologies and a thirst for innovation, require sophisticated IT systems to manage workflows, integrate processes, and offer seamless user experiences. Senior ServiceNow developers play a crucial role in ensuring these systems are efficiently implemented, tailored, and maintained.
When specialized in the fintech industry, they not only grasp the technical intricacies of the ServiceNow platform but also understand the unique challenges and opportunities fintech presents. For instance, they might design ServiceNow applications to streamline loan approvals, integrate with blockchain technologies, or handle complex financial data analytics.
A senior Servicenow developer's average salary by years of experience in financial services is as follows:
Years of Experience | 25th Percentile | Average | 75th Percentile |
|---|---|---|---|
4-6 years | $122,000 | $155,000 | $199,000 |
7-9 years | $133,000 | $169,000 | $217,000 |
10-14 years | $147,000 | $186,000 | $238,000 |
15+ | $158,000 | $200,000 | $256,000 |
* last updated: 09/29/2024 - source of data: Glassdoor
Bluebird's forte as an IT Staff augmentation firm comes into play here. Specializing in fintech, Bluebird offers IT professionals who have hands-on experience in executing fintech projects.
Collaborating with giants like Blackrock and MSCI, they have established a reputation for understanding the nuanced demands of the fintech sector. By choosing Bluebird, clients tap into a network of experts who not only grasp the ever-changing tech dynamics but also the financial intricacies, ensuring the deployment of tailor-made solutions that resonate with the fintech ethos.
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Industry-specific Salary Insights for Senior ServiceNow Developers
As a Senior ServiceNow Developer, your salary can vary depending on the industry in which you work. Here, we will provide insight into the various industries that typically hire ServiceNow Developers and the salary expectations for each industry.
- 1IT Industry: The IT industry is one of the fastest-growing sectors in the United States, and ServiceNow Developers are in high demand. The average salary for a Senior ServiceNow Developer in this industry is around $170,000 per year. However, with additional certifications and experience, you could earn up to $208,000 per year.
- 2Financial Industry: The financial industry is another sector that is investing heavily in ServiceNow technology. Senior ServiceNow Developers in this industry can expect to earn a salary ranging from $139,000 to $208,000 per year.
- 3Healthcare Industry: The healthcare industry has been rapidly adopting ServiceNow technology in recent years. Senior ServiceNow Developers in this industry can earn an average salary ranging from $139,000 to $201,000 per year.
- 4Manufacturing Industries: Senior ServiceNow Developers in the manufacturing industries typically earn a salary ranging from $140,000 to $195,000 per year.
The ServiceNow industry is on a steady rise, with a high demand for Senior ServiceNow Developers across various sectors. Your salary will depend on several factors, including your industry, experience level, and location.
Senior ServiceNow Expert Salary by Career Growth Opportunities
As a ServiceNow experts, there are numerous career growth opportunities that can lead to higher salaries and promotions. The ServiceNow ecosystem is vast and offers a variety of certification programs that can help professionals gain expertise in a particular area and stand out from their peers.
Role | Tasks | Average Salary in the US |
|---|---|---|
System Administrator | Manage the ServiceNow Platform for companies and partners, including setup, maintenance, and troubleshooting. | $102,500 |
Support Specialist | You are a good communicator, collaborator, and enjoy providing technical support to your customers to help solve their technical issues. | $46,500 |
Change Adoption Specialist | You're empathetic, a good communicator, and enjoy working with people to help manage them through the organizational change process. | $95,000 |
Application Developer | Solve problems with creativity and imagination. Understand business requirements and efficiently design, build, and manage technology solutions. | $115,200 |
Implementer | Work closely with clients to understand their technical needs, business requirements, and processes. Then create solutions and configure ServiceNow. | $112,500 |
Business Process Analyst | Use data and technology to solve complex business and customer problems. Collect requirements and translate them for the development teams. | $94,700 |
Technical Project Manager | Plan, manage, and execute technical projects in collaboration with business leaders and technical teams. | $155,000 |
* Data source: Faethm by Pearson Research, 2023. These figures are not specific to any company. Salaries by roles may vary based upon experience, location, industry, company policies, and other factors.
Salaries in the IT sector
Please check out our other blog posts for salary information on other IT roles:
Software development roles
- 1Software Developer Salary
- 2Application Developer Salary
- 3Python Developer Salary
- 4Java Developer Salary
- 5PHP Developer Salary
- 6.NET Developer Salary
- 7Mobile Developer Salary
- 8Salesforce Developer Salary
- 9PowerBI Developer Salary
- 10Frontend Developer Salary
- 11Web Developer Salary
- 12Backend Developer Salary
- 13Game Developer Salary
- 14Blockchain Developer Salary
- 15ServiceNow Developer Salary
Non-development roles
Salaries in Florida
Salaries in Fintech
FAQ
What is the primary role of a ServiceNow Developer?
A ServiceNow Developer is responsible for designing, configuring, and maintaining applications on the ServiceNow platform. Their primary role involves customizing workflows, developing new features, integrating third-party systems, and ensuring smooth platform performance. They also troubleshoot issues, manage upgrades, and ensure the platform aligns with business needs.
Do ServiceNow Developers need to be proficient in coding?
Yes, ServiceNow Developers need strong coding skills, particularly in JavaScript, which is used extensively within the platform. They should also be familiar with front-end technologies like HTML and CSS for customizing the user interface, and may need knowledge of APIs for integration purposes, especially working with REST and SOAP protocols.
Which certifications are most valuable for a ServiceNow Developer?
The most valuable certifications for a ServiceNow Developer include the Certified System Administrator (CSA), which covers the fundamentals of ServiceNow administration, and the Certified Application Developer (CAD), which is focused on advanced development techniques. Additionally, the Certified Implementation Specialist (CIS), particularly in specific areas like IT Service Management (ITSM), can further enhance a developer’s qualifications.
What industries use ServiceNow the most?
ServiceNow is widely used across multiple industries, including information technology, healthcare, finance, and telecommunications. The platform is particularly popular for automating IT service management (ITSM) processes, but its flexibility has made it a go-to solution for human resources, customer service, and security operations as well.
What are the key soft skills a ServiceNow Developer should possess?
In addition to technical expertise, a successful ServiceNow Developer needs strong problem-solving skills, as they often face complex business challenges that require creative technical solutions. They should also have good communication and collaboration skills, as they frequently interact with stakeholders across various departments. Time management and project management abilities are also important, especially when managing multiple tasks and deadlines.
Can ServiceNow Developers work remotely?
Yes, many ServiceNow Developers work remotely, especially as demand for digital transformation and IT service management increases globally. As ServiceNow is a cloud-based platform, developers can perform most of their tasks, including platform customization and troubleshooting, from virtually any location with internet access. This makes remote work an attractive option in the field.
How long does it take to become proficient in ServiceNow development?
Becoming proficient in ServiceNow development depends on the individual’s background. For someone with previous IT and coding experience, it might take 6 to 12 months of dedicated learning, including acquiring relevant certifications. However, for those new to coding and IT, the learning curve could be steeper, potentially taking 1 to 2 years to reach full proficiency.
Is ServiceNow development more focused on ITSM, or are there other areas?
While ServiceNow is best known for IT Service Management (ITSM), its applications go beyond that. The platform also supports human resources management (HRM), customer service management (CSM), security operations, and business process automation. This versatility allows ServiceNow Developers to work on a variety of modules tailored to different business needs.
What are the biggest challenges for a ServiceNow Developer?
One of the biggest challenges for a ServiceNow Developer is keeping up with the platform’s frequent updates and new feature releases. ServiceNow rolls out major upgrades twice a year, which requires developers to continually adapt to new functionalities and best practices. Additionally, integrating ServiceNow with various external systems can be complex, requiring a deep understanding of APIs and data flows.
What career paths are available for experienced ServiceNow Developers?
Experienced ServiceNow Developers have several career paths available. They can advance to lead developer or technical architect roles, overseeing larger teams and projects. Some may choose to move into platform administration or consulting, where they advise organizations on best practices for ServiceNow implementation. Others might focus on becoming ServiceNow architects, specializing in designing enterprise-level solutions across multiple modules.